Help Page

Find quick answers to your questions below...

Order Status 
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived. 
• An item is missing from my shipment. 
• My product is missing parts. 
• When will my backorder arrive?

My Account 
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password. 
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

International Shipping 
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?

• Low Price Guarantee
• Privacy Policy
• Security

• Low Price Guarantee
• Privacy Policy
• Security

Pricing and Billing 
• Do I have to pay sales tax?
• I have a question on my charges. 
• I need a copy of my receipt/invoice. 
• When will my credit appear on my account?
• When will my credit card be charged?  

Buyer's Guide 
Miami Scooter Buying Guide.
• How do I buy/redeem a gift certificate?
• How do I find my product? 
• How do I navigate the site? 
• How do I use a coupon? 

Additional Support 
• How do I contact you?


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